Frequently Asked Questions

Find answers to common questions about Talesse, our personalized AI-generated books available through subscription for digital reading or as printed gift books.

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General Subscriptions & Digital Books Customization & Personalization Ordering & Production Shipping & Delivery Refunds & Support

General

Subscriptions & Digital Books

Customization & Personalization

Ordering & Production

Shipping & Delivery

Refunds & Support

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Last Updated: 18.05.2025

Frequently Asked Questions

General

What is Talesse?

What makes Talesse unique?

Who are these books for?

Subscriptions & Digital Books

What's the difference between subscriptions and printed books?

Can I print a book from my subscription?

What happens to my digital books if I cancel my subscription?

How many books can I create per month?

Customization & Personalization

What can I personalize in the book?

How do you create the illustrations for the book?

How do I provide personalization details?

What happens to the data I share for the book?

Ordering & Production

How do I place an order?

How long does it take to create the book?

Can I cancel my order?

Shipping & Delivery

Where do you ship?

How long does shipping take?

Refunds & Support

What is your refund policy?

What if I'm not satisfied with my book?

Didn't find what you're looking for?