Privacy Policy

Data privacy illustration

1. Responsible Party

Talesse
Feras Alhothali
Franz-Joseph-Str. 11
80801 Munich
Germany
Email: support@talesse.com

2. General Information on Data Processing

We take the protection of your personal data very seriously. Personal data is treated confidentially by us and in accordance with legal data protection regulations and this privacy policy.

3. What Data We Collect and Process

We collect personal data exclusively to enable your order and the personalization of your book. This includes:

Name, email address, billing data
Personalization details (e.g., names, appearance, descriptions)
Uploaded images (e.g., reference images)

We use cookieless analytics to understand website usage without collecting personal data or using cookies. This respects your privacy and does not require consent.

4. Purpose of Processing

Your data is processed to:

generate a personalized book
execute and ship the order
provide technical support
fulfill legal obligations

5. Images and Content

All uploaded images are automatically deleted after 10 days, regardless of order status.
We do not use your content for training, analysis, or advertising. Your data is used exclusively for book creation.

6. Disclosure to Third Parties

We do not share your data with third parties unless necessary for contract fulfillment (e.g., printing service providers, payment providers).

7. Cookies and Tracking

Our website uses cookies only for essential functionality:

a) Technically necessary cookies

These are required to ensure basic functions of the site, such as maintaining your session and language preferences.

b) Cookieless analytics

We use a privacy-friendly analytics service that does not use cookies, does not collect personal data, and does not require consent under GDPR. This helps us understand website usage in aggregate without tracking individual users.

8. Legal Basis

The processing of your data is based on:

Art. 6 para. 1 lit. b GDPR (contract fulfillment)
Art. 6 para. 1 lit. a GDPR (consent, e.g., for cookies or image uploads)

9. Your Rights

You have the right at any time to:

Information about your stored data
Correction or deletion
Restriction of processing
Objection to processing
Data portability

Please contact us at: support@talesse.com

10. Data Security

Your data is protected by current technical and organizational measures. Access is only possible for authorized persons.

11. Storage Period

Your data is only stored as long as necessary for processing your order.
Images are automatically deleted after 10 days.

12. Changes

We reserve the right to adapt this privacy policy. The version available on this page at the time of your visit applies.

Have Questions About Privacy?

Our support team is happy to help with any questions about data processing.

Contact Support